Tom Wood Auto Group

Mr. Wood's background in the automotive industry started while he was attending Western Michigan University in Kalamazoo. He was a new car salesperson for a Mercury-Edsel dealer. After college he continued to sell full time until he had the opportunity to buy a small Hillman Sunbeam dealership in Kalamazoo. Within two years the manufacturer went out of business and Mr. Wood was forced to change his operation into a wholesale-retail used car lot with a complete body shop making up the major part of the total volume. He continued that operation until moving to Indianapolis in 1967 and purchasing Hedges Pontiac, which was located at 3125 E. Washington Street.

Since that initial franchise acquisition, Tom Wood, Inc. has grown to seventeen franchises and a full scale leasing operation, out of several roof-top locations in four cities - Indianapolis and Anderson in Indiana, Lexington, Kentucky
and Richfield, Minnesota.

The current franchises include: Toyota/Scion, Nissan, Volkswagen, Subaru, Jaguar, Volvo, Land Rover, Porsche, Audi, Ford, Lexus and Honda. In addition to these franchises, there is a Quality Leasing, and Premier Acceptance.

Although Mr. Wood lost a long, hard fought battle with cancer in February of 2010, his inspiring legacy in the Indianapolis community will long be remembered. Mr. Wood's philosophy is "Success is not measured by the number of franchises or locations an organization has; it is measured by the people associated with it." All of the employees of Tom Wood Automotive strive every day to live up to Mr. Wood's philosophy by making every customer a loyal and satisfied customer for life.

Hear What Our Customers Have to Say

"Thank you for everything."

Rod Shaw does an outstanding job. He expedites my drop off/pick up, he is honest, sets realistic expectations with my service needs and keeps me updated along the way. I also appreciate the opportunity to have a Range Rover loaner without going through the car rental process. While your technicians are great, Rod is the reason I return for my service needs. He is great to work with and takes a vested interest in my vehicle. Thank you for everything.

John C., Carmel,Tom Wood Land Rover Service Department

"We are so pleased with her!"

Mary Rynard is always very nice and accommodating with my busy schedule. She is great with communication and making sure my concerns get attended to. We are so pleased with her that we are considering on getting another new Volvo in the future.

Christine F., Indianapolis,Tom Wood Volvo Service Department

"This was by far our best experience at a dealership."

I picked my Camry up on Monday night at Tom Wood Toyota off of Lafayette and 38th. I wanted to thank you for pointing me in the right direction with Ken Gregory and your staff. The experience was very smooth and my wife was more than impressed with the process. This was by far our best experience at a dealership that we had. Gene also helped me with explanation of all of the gadgets in the Camry and the various warranties. Again I am glad I bought from Tom Wood and have already bragged to friends and family on the positive experience we encountered.

Michael D., Greenwood,Tom Wood Toyota Sales Department

"I continue to be pleased with the truly exceptional and consistent service I receive from this dealership."

This is now my fourth lease from Tom Wood and I continue to be pleased with the truly exceptional and consistent service I receive from this dealership. Mr. Stephan Pavicic has assisted me with all these transactions. It is not just the Volkswagen product that keeps me coming back; it is also the truly exceptional customer service from Mr Pavicic. I leave feeling valued as a customer, knowing how to operate my car and knowing I can contact Mr. Pavicic anytime. We were so pleased; my husband joined the Volkswagen family buying a bug from Mr Pavicic!

Rebecca L., Indianapolis,Tom Wood Volkswagen Sales Department

"What do you think the chances are that I will buy my parts, have my car serviced, and even buy my next Suby from Tom Wood Subaru? How about 100% YES!"

"Where to start...I have lived all over the US and have dealt with the typical "Stealerships" as they are so lovingly referred to, but there is a bright, shining light on 96th just East of Keystone! From the moment I walked in the first time, I knew something was different. The Sales staff are there to assist, they were not pushy, overbearing, in fact, they were just really nice folks. I had actually gone in to buy a part, but when I saw the new Platinum Blue STI, well, I had to look her over; no pressure, no problem. After wiping off the drool, I head back to parts, where I was immediately and professionally assisted with my request. That was my first encounter with Tom Wood Subaru...but it gets WAY better.

So, as I have done elsewhere, I find the local Subaru club and start meeting new fellow Suby Enthusiasts only to find that there is this thing called a "Dark Meet" coming up. I was told that I really should try to attend, as there would be "a few" of the locals from the club at this semi-annual event being held at Tom Wood Subaru.

Well, I end up going, and when I pull up to the place, I could not believe what I saw!!! Tom Wood Subaru had removed all the cars from their front lot so that all the people from the club event could park there. The entire lot was packed, in many cases bumper to bumper, with some extremely nice rides. The majority of cars were WRXs and STIs, but there was also a nice representation of the Fozzy, Legacy and Outback. This dealership was not only opening their facility to the club, but had provided pizza and soft drinks, and were holding a self-subsidized raffle for some excellent items such as t-shirts, and even some great coats. What a complete and opposite experience from what I have had elsewhere, I mean, who else does this kind of stuff?

What do you think the chances are that I will buy my parts, have my car serviced, and even buy my next Suby from Tom Wood Subaru? How about 100% YES!"

Steve S., Indianapolis,Tom Wood Subaru

"That was the most pleasant experience I had at a dealership."

"That was the most pleasant experience I had at a dealership. I will be coming back to do more maintenance on my vehicle at Tom Wood Volkswagen. My 2008 Volkswagen Passat was done in a timely manner and got done even before the amount of time I was quoted. Tom Wood Volkswagen offers lots of extras that are not necessary, but very nice and much appreciated. Brian McNamee was very nice and answered all of my questions thoroughly. There was a very nice area for me to sit and wait while my vehicle was being worked on and everyone at the dealership was nice and friendly."

Jennifer J., Indianapolis,Tom Wood Volkswagen Service Department

"Rod Shaw is amazing..."

Rod Shaw is amazing and I cannot say enough about how happy I am with him and Dan, the guy who did my front drive shaft.

Jeff B., Bloomington,Tom Wood Land Rover Service Department

"The Tom Wood Volkswagen service department as a whole is always friendly and approachable."

Jon Dwyer was exceptional. As usual he was attentive, informative and up-front. He pointed out a few things to me that I didn't see. The Tom Wood Volkswagen service department as a whole is always friendly and approachable. Makes getting my car serviced super easy.

Stacie S., Westfield,Tom Wood Volkswagen Service Department

"I would for sure purchase my next car from Tom Wood!"

I had a great experience with purchasing my new Ford Fusion. The was the first new car that I have ever had; I have always purchased used cars. I would for sure purchase my next car from Tom Wood!

Joshua F., Indianapolis,Tom Wood Ford Sales Department

"I felt relaxed with the sense that I was going to come home with a car I could afford."

I appreciated the fact that Immanuel came to my house to give me a ride to the dealership when I had no way of getting there other than taking a cab. I was immediately offered coffee/soda/water upon arriving. I felt relaxed with the sense that I was going to come home with a car I could afford. I had a wonderful experience; I did not see any area requiring improvement.

Patricia E., Indianapolis,Tom Wood Toyota Sales Department

"The best overall dealership we have ever experienced."

"The best overall dealership we have ever experienced. We will definitely buy our next vehicle here and will recommend all of our friends. Stephan hands down has been the best salesman we have ever dealt with while buying a car. Thanks and please keep up the great work!"

Paul G., Acton,Tom Wood Volkswagen Sales Department

"From beginning to end, he took great care of us."

I wanted to thank you for putting the word out to your guys for me. Bill at Tom Wood Honda in Anderson hooked us up with the perfect car for my son. He was Awesome in every way. Truly made my son's experience of getting his "first car" one he will always remember. From beginning to end, he took great care of us. I know you usually hear the "bad", but wanted you to know the "good" about Bill and his guys in Anderson.

Rob M., Westfield,Tom Wood Honda Sales Department

"Service is superior and very accommodating to my schedule and service needs."

"My service advisor, Rod Shaw, is always extremely helpful. His service is superior and very accommodating to my schedule and service needs. In addition, he keeps me up to date on the status of my service."

Linda T., Indianapolis,Tom Wood Land Rover Service Department

"The Service Department at Tom Wood Ford is exceptional."

The Service Department at Tom Wood Ford is exceptional. I cannot say enough positive things regarding the service and attention I receive there. Truly, truly a very professional-behaving group in that department. Very courteous. Very timely. Very personable. And always a follow-up 'thank you,' which is paramount in my book. When I purchased my first Ford, there were a number of issues on the Sales end of things that went wrong. These issues nearly fractured my trust beyond repair? with the dealership and with Ford. You can thank the Service Manager, Tom Kashman, at Tom Wood Ford for rectifying things such that my trust was not lost and my satisfaction is what it is today. Much deserved credit must also be given to Chris Matchett, General Manager, as well.

Stefa P., Fishers,Tom Wood Ford Service Department

"I am so glad we FINALLY found a place we can bring our cars to be fixed that we can know they are in good hands!"

"I was overwhelmingly impressed with everything from the courteousness of all of the employees, to the treatment I received while waiting, the time it took, and everything just was amazing! I am so glad we FINALLY found a place we can bring our cars to be fixed that we can know they are in good hands! Thank you SO much!"

Bethany B., Fishers,Tom Wood Volkswagen Service Department

"I like to have a sales person with a personality. I got that with Immanuel!"

"I like to have fun, laugh, joke AND get the job done. That is exactly what happened!! I have a personality - and - I like to have a sales person with a personality. I got that with Immanuel! I could have arrived at the dealership earlier - and not been so late getting the transaction done. That is not their fault... they were ready for me... and since I was coming from Lafayette - I was later than they (and I) expected. I realized I was probably after closing time when we got ready to leave and we were just about the only people left in the building!!! Lateness didn't matter!!!"

Christina R., Lafayette,Tom Wood Toyota Sales Department

"He found the car we wanted, got us a very fair price and away we go!"

"We just bought our A4 from Josh Sides. He was a real pleasure to work with. He found the car we wanted, got us a very fair price and away we go! He knows the brand very well. My wife and I are very pleased with the car and were very pleased as well with the level of attention and service we got from Josh Sides. From making sure the car was perfect at delivery to extras like syncing phones, etc. he showed up big. Thanks Josh and Tom Wood!"

Jim W., Carmel,Tom Wood Porsche Audi Sales Department

"Mike was an awesome salesman who went to work for me the day I found the truck on the internet."

"A week ago I bought my 2005 F250 pickup. The truck was a great buy. Mike was an awesome salesman who went to work for me the day I found the truck on the internet."

Matt C., Indianapolis,Tom Wood Ford Sales Department

"Easy communication and negotiation, along with a very knowledgeable staff."

"Easy communication and negotiation, along with a very knowledgeable staff. These guys are great, I will return every time I purchase a Toyota Tundra."

Jarin K., Lafayette,Tom Wood Toyota Sales Department

"This was my first service at Tom Wood and this was indeed the best I have had with any car at any dealer."

"I called my Service adviser at 7:00 when the recall problem of immovable transmission occurred. He had a tow to my house in 20min. When I arrived a loaner was awaiting. My now ex-wife had cats that would crawl-all all over the car and scratches were all over the car. I asked if they could do something about them for less than a million. I returned the next day I was delighted to find my car fixed and he had the scratches all buffed out. When I first saw the car I didn't know it was mine. From when we first talked he understood my problems both with the car and personally. This was my first service at Tom Wood and this was indeed the best I have had with any car at any dealer ...this includes Benz. I love the car 09 XF and plan to buy XK. In sum, Travis Wiggins was the best experience I have ever had at a dealership."

Raymond D., Muncie,Tom Wood Jaguar Service Department

"I am extremely pleased with my new Ford Escape!!!"

"Tim Branson & Hector Canas were very helpful in assisting me and my son select a vehicle. Both provided excellent customer service in a most professional way!!! I am extremely pleased with my new Ford Escape!!!"

Iva Y., Fishers,Tom Wood Ford Sales Department

"I will buy my next car from Tom Wood."

"It's been about a month since I purchased a 2007 CTS with low miles from Tom Wood Nissan. I found it online at Tom Wood's website. The car ended up having a couple of mechanical problems within the first 3 weeks of me having the car. It's been a long month but thanks to the help of Dennis Pennington and the team at Tom Wood for standing behind their cars and keeping their word which to me meant everything when spending that much money...Mike Hopper my salesman was very nice and helpful and would recommend you look him up if you need a new or used car. I will buy my next car from Tom Wood."

James M., Indianapolis,Tom Wood Nissan Service Department

"The customer service experience was second to none for me."

"I am an extremely proud owner of a 2010 Volkswagen CC and spend considerable time to keep it looking new. I had an issue with my vehicle shortly after picking it up from the service department. I noticed damage on the rear bumper around the license plate. Since I had made one stop after the service and before I noticed, I was not certain if the damage was done during maintenance or in the parking lot of the store where I stopped. I called Jim Worden the Monday after maintenance to see if he was aware or had been advised of any damage to my vehicle. He was not aware of any but asked me to bring it in. He took one look at it and said he would run it up to the body shop to have it buffed out. In less than 20 minutes he was back and the bumper looked as good as new. In spite of the fact that it was impossible to say that the damage occurred at the dealership, Jim didn't hesitate to make it right. The customer service experience was second to none for me. I greatly appreciated the time and effort Jim spent to remove the blemish and make my CC shine."

John K., Indianapolis,Tom Wood Volkswagen Service Department

About Tom Wood Automotive

Hear What Our Customers Have to Say

"Thank you for everything."

"We are so pleased with her!"

"This was by far our best experience at a dealership."

"I continue to be pleased with the truly exceptional and consistent service I receive from this dealership."

"What do you think the chances are that I will buy my parts, have my car serviced, and even buy my next Suby from Tom Wood Subaru? How about 100% YES!"

"That was the most pleasant experience I had at a dealership."

"Rod Shaw is amazing..."

"The Tom Wood Volkswagen service department as a whole is always friendly and approachable."

"I would for sure purchase my next car from Tom Wood!"

"I felt relaxed with the sense that I was going to come home with a car I could afford."

"The best overall dealership we have ever experienced."

"From beginning to end, he took great care of us."

"Service is superior and very accommodating to my schedule and service needs."

"The Service Department at Tom Wood Ford is exceptional."

"I am so glad we FINALLY found a place we can bring our cars to be fixed that we can know they are in good hands!"

"I like to have a sales person with a personality. I got that with Immanuel!"

"He found the car we wanted, got us a very fair price and away we go!"

"Mike was an awesome salesman who went to work for me the day I found the truck on the internet."

"Easy communication and negotiation, along with a very knowledgeable staff."

"This was my first service at Tom Wood and this was indeed the best I have had with any car at any dealer."

"I am extremely pleased with my new Ford Escape!!!"

"I will buy my next car from Tom Wood."

"The customer service experience was second to none for me."