Looking for some answers to simple questions about your Honda? Here are some Frequently Asked Questions from Honda owners like you. Need more info? Tom Wood Honda would be glad to help you out! Contact us via the web here, or give us a call at 765-642-9991!
Where can I find out more about Bluetooth HandsFreeLink (phone compatibility, pairing a phone, etc)?
For information about Bluetooth HandsFreeLink , such as checking phone compatibility, how to pair a phone, or importing an address book, please visit http://automobiles.honda.com/handsfreelink/ or call (888) 528-7876.
How often do I need to change the oil in my vehicle?
There are many variables that determine how often an oil change is needed (climate, drive time, highway or city street driving, etc.). You should refer to the Scheduled Maintenance section in the appropriate owner's manual for specific information.
How often do I need to change the timing belt on my vehicle?
Depending on the model year of the vehicle, it is typically between 60,000 and 90,000 miles. If your vehicle has a timing chain, instead of a timing belt, replacement of the timing chain is not required. Refer to the Scheduled Maintenance section of the appropriate owner's manual for specific information.
My USB Audio Interface doesn't play music after upgrading to OS 4.0 on my iPhone/iPod touch.
A hard reset (complete power off) to the device should resolve this problem. To perform a hard reset, hold the home button (below the screen) and the stand-by button (on the top) until the device reboots (ignore the "slide to power off" and wait until the Apple logo appears). Note: if a non-reset OS 4.0 iPhone/iPod touch is connected to the vehicle and disconnected, other OS 3.x iPods/iPhones may not work until the vehicle has been restarted.
Where can I purchase an updated Navigation disc?
Updated Navigation DVDs can be purchased at www.hondanavi.com. You can also access this link through the Honda Owners Site if you have registered a vehicle that has a navigation system.
Why do my brakes make a single "click" noise when I back out of a parking place and once again when I drive forward?
A clearance between the brake caliper brackets and the ends of the brake pads allows for heat expansion and avoids corrosion between the caliper bracket and the brake pads. That clearance can cause the pads to hit the caliper brackets when you first apply the brakes in a new directions of travel. When you back up and apply the brakes and then drive forward and apply the brakes, the single "click" noise you hear is a normal characteristic of the brake system.
Why do I hear a groaning noise when I start my car and then leave for work in the morning?
On models with a compact anti-lock brake system (ABS) unit, the vehicle's ABS emits a brief grunt or groan when it does a self-check. The self-check occurs when a vehicle is backed up or driven forward after being started. The groaning noise associated with the ABS self-check is a normal characteristic; it doesn't mean there is a problem with the ABS.
Why does my brake pedal sometimes feel like it sinks when I'm holding my car stopped at a light?
This change in brake pedal height is caused by an increase in engine vacuum. The "power brakes" system in most modern vehicles uses engine vacuum to boost the amount of force applied to the brake pedal by the driver of the car. The device that does this, called the brake "booster", makes it easier for the driver to stop the vehicle.
How can I find out if my vehicle is affected by a campaign?
There are a number of ways to find out if your vehicle is affected by a campaign (recall, product update, or extended warranty). You can either call Automobile Customer Service at 1-800-999-1009 (press the appropriate option for Campaign information) or you can access information on any campaign affecting your vehicle through Honda Owners Site.
How can I get a replacement key for my Honda vehicle?
Any Honda dealer can provide you with a replacement key.
The battery was disconnected from my vehicle and now my radio display is flashing "CODE" and the radio doesn't work. Where can I find my radio code?
If an audio unit with theft protection is disconnected from electrical power, you must enter a unique code into the unit or it will not work. This code and the audio unit's serial number are listed on the anti-theft ID card that comes with the vehicle. If this card is lost, you must obtain the audio unit serial number in order to get the radio code. Once you have the audio unit serial number, you can go to the Radio & Navigation System Micro-site to retrieve your radio code. Some newer vehicles allow you to retrieve the audio unit serial number electronically from the radio. Refer to your owner's manual for the specific procedure. Most older vehicles (model year 2003 and older) require a visit to the dealer in order to retrieve the audio unit serial number. If dealer assistance is required to retrieve your serial number, the dealer will be able to provide the radio code as well.
Where can I find out more about Bluetooth HandsFreeLink (phone compatibility, pairing a phone, etc)?
For information about Bluetooth HandsFreeLink , such as checking phone compatibility, how to pair a phone, or importing an address book, please visit http://automobiles.honda.com/handsfreelink/ or call (888) 528-7876.
How often do I need to change the oil in my vehicle?
There are many variables that determine how often an oil change is needed (climate, drive time, highway or city street driving, etc.). You should refer to the Scheduled Maintenance section in the appropriate owner's manual for specific information.
How often do I need to change the timing belt on my vehicle?
Depending on the model year of the vehicle, it is typically between 60,000 and 90,000 miles. If your vehicle has a timing chain, instead of a timing belt, replacement of the timing chain is not required. Refer to the Scheduled Maintenance section of the appropriate owner's manual for specific information.
My USB Audio Interface doesn't play music after upgrading to OS 4.0 on my iPhone/iPod touch.
A hard reset (complete power off) to the device should resolve this problem. To perform a hard reset, hold the home button (below the screen) and the stand-by button (on the top) until the device reboots (ignore the "slide to power off" and wait until the Apple logo appears). Note: if a non-reset OS 4.0 iPhone/iPod touch is connected to the vehicle and disconnected, other OS 3.x iPods/iPhones may not work until the vehicle has been restarted.
Where can I purchase an updated Navigation disc?
Updated Navigation DVDs can be purchased at www.hondanavi.com. You can also access this link through the Honda Owners Site if you have registered a vehicle that has a navigation system.
Why do my brakes make a single "click" noise when I back out of a parking place and once again when I drive forward?
A clearance between the brake caliper brackets and the ends of the brake pads allows for heat expansion and avoids corrosion between the caliper bracket and the brake pads. That clearance can cause the pads to hit the caliper brackets when you first apply the brakes in a new directions of travel. When you back up and apply the brakes and then drive forward and apply the brakes, the single "click" noise you hear is a normal characteristic of the brake system.
Why do I hear a groaning noise when I start my car and then leave for work in the morning?
On models with a compact anti-lock brake system (ABS) unit, the vehicle's ABS emits a brief grunt or groan when it does a self-check. The self-check occurs when a vehicle is backed up or driven forward after being started. The groaning noise associated with the ABS self-check is a normal characteristic; it doesn't mean there is a problem with the ABS.
Why does my brake pedal sometimes feel like it sinks when I'm holding my car stopped at a light?
This change in brake pedal height is caused by an increase in engine vacuum. The "power brakes" system in most modern vehicles uses engine vacuum to boost the amount of force applied to the brake pedal by the driver of the car. The device that does this, called the brake "booster", makes it easier for the driver to stop the vehicle.
How can I find out if my vehicle is affected by a campaign?
There are a number of ways to find out if your vehicle is affected by a campaign (recall, product update, or extended warranty). You can either call Automobile Customer Service at 1-800-999-1009 (press the appropriate option for Campaign information) or you can access information on any campaign affecting your vehicle through Honda Owners Site.
How can I get a replacement key for my Honda vehicle?
Any Honda dealer can provide you with a replacement key.
The battery was disconnected from my vehicle and now my radio display is flashing "CODE" and the radio doesn't work. Where can I find my radio code?
If an audio unit with theft protection is disconnected from electrical power, you must enter a unique code into the unit or it will not work. This code and the audio unit's serial number are listed on the anti-theft ID card that comes with the vehicle. If this card is lost, you must obtain the audio unit serial number in order to get the radio code. Once you have the audio unit serial number, you can go to the Radio & Navigation System Micro-site to retrieve your radio code. Some newer vehicles allow you to retrieve the audio unit serial number electronically from the radio. Refer to your owner's manual for the specific procedure. Most older vehicles (model year 2003 and older) require a visit to the dealer in order to retrieve the audio unit serial number. If dealer assistance is required to retrieve your serial number, the dealer will be able to provide the radio code as well.